Two ways, and either is enough to stop us receiving anything further:
To also remove the log of comments and messages we stored, email privacy@hephus.com from the address on your account, or use Meta's data deletion request, which we handle automatically. We delete your Instagram connection, your keyword rules and the whole event log, and reply with a confirmation code you can check here.
Do it yourself, at once: Settings → Delete this account on the website, or More → Delete account in the phone app. You type your own email address to confirm, and your account, products, site, agents, leads, list and Instagram data are deleted immediately rather than within 30 days. Your sign-in stops working straight away.
Order records are kept for six years where tax law requires, reduced to the minimum: amount, date and a payment reference, with buyer details removed.
If you would rather somebody did it for you, email privacy@hephus.com from your account address and we will act within 30 days.
The seller controls your data; we hold it for them. Contact them first. If you cannot reach them, email us and we will pass it on and act within 30 days.
Deleting your data removes your access link. Download anything you want to keep first.